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Index server

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The objective of the index server is to extract data from records and files in SE Suite to index them. These indexes are used in some system search screens, in addition to the general search. This service works in parallel with the system; when starting SE Suite, the index service is also started. See below the steps to verify whether the service is being executed:

 

 

1.Open the Task manager (taskmgr.exe), access the tab that shows the services that are running and enable the display of a column called Command Line:

 

taskmgr_01

 

The procedure to make this column be displayed may vary according to the version of the Operating System:

▪Right-click on the title of the columns and select the "Select columns" option; or

▪Access the "View > Select columns" menu.

 

2.Locate the Java service with the following command line (column Command Line): "SESUITE_HOME\tools\se-fts-indexer-server\se-fts-indexer-server.jar".

taskmgr_02

 

 

In some situations, this service may not work adequately. See below a list of possible causes and their solutions:

 

hmtoggle_arrow1Port blocked in the FIREWALL

1.Open the SESUITE_HOME\tools\se-fts-indexer-server\conf\config.properties file for editing and verify the indexer.server.port parameter port. Example:

#Port used by the index server

indexer.server.port=31712

 

2.Check whether there is a firewall configuration blocking the port of the 'indexer.server.port' parameter. After unblocking the port, it will be necessary to restart the system and check whether the index service is being executed.

 

hmtoggle_arrow1Port being used in another service

1.Open the SESUITE_HOME\tools\se-fts-indexer-server\conf\config.properties file for editing and verify the indexer.server.port parameter port. Example:

#Port used by the index server

indexer.server.port=31712

 

2.Check whether there is another service using the port of the indexer.server.port parameter. If affirmative, select an available port.

 

hmtoggle_arrow1Problem with the Oracle database

Check for the following error in the SE Suite logs:

'java.lang.UnsatisfiedLinkError'

 

If existent, it will be necessary to perform the following procedure:

 

1.Execute SE Configurator, which may be found at SESUITE_HOME\tools\configurator. On the screen that will be displayed, edit the connection:

FTS_Oracle_01

 

2.At this point, the connection data will be displayed. Click on the 'Save and exit' button:

FTS_Oracle_02

 

3.Wait for the connection tests to finish:

FTS_Oracle_03

 

4.After that, click on 'Cancel' and the procedure will be finished.

 

5.Restart the SE Suite services.