Executing to-do tasks
Executing to-do tasks |
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In the tracking cards, in addition to viewing the record data, it will be possible to execute it when the record has a to-do task. To-do tasks are generated when a workflow, an incident, or a problem is created and an internal user returns the record or sends you the record directly to be executed. In these cases, the record will be displayed in the tracking card with an execution button enabled.
Perform the following steps to execute the to-do task:
1.Click on the Execute activity button.
2.The form completion screen will be opened. 3.After filling out the form, click on the "Execute" button at the bottom of the screen. |
