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Welcome to the External user portal

Overview

Unlike internal users, external users have restricted access and are only allowed to use a few specific features. These features are previously configured. Thus, the organization can display links and portals with processes that contain the external activities that will be needed.

This documentation aims to help the external user to use the portal, both in the Login possibilities and in the use of specific resources:

▪Starting workflows

▪Reporting incidents

▪Reporting problems

▪Tracking records

▪Executing to-do tasks

▪Training

▪Executing actions

▪Links

▪Specific buttons